2025 VALID ITIL-4-FOUNDATION TEST REVIEW | RELIABLE ITIL ITIL-4-FOUNDATION: ITIL 4 FOUNDATION EXAM 100% PASS

2025 Valid ITIL-4-Foundation Test Review | Reliable ITIL ITIL-4-Foundation: ITIL 4 Foundation Exam 100% Pass

2025 Valid ITIL-4-Foundation Test Review | Reliable ITIL ITIL-4-Foundation: ITIL 4 Foundation Exam 100% Pass

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ITIL 4 Foundation Certification Exam is an online, multiple-choice exam that consists of 40 questions. The passing score for the exam is 65%, which means that you need to answer at least 26 questions correctly to pass the exam. ITIL-4-Foundation Exam Duration is 60 minutes, and it is available in 12 languages. ITIL-4-Foundation exam fee varies depending on the country and region, but it is generally between $150 and $300.

ITIL (Information Technology Infrastructure Library) is a globally recognized framework that provides guidance on IT service management (ITSM) best practices. ITIL practices help organizations to align their IT services with their business goals, improve service quality, and increase customer satisfaction. The ITIL 4 Foundation certification exam is the entry-level certification in the ITIL 4 certification scheme. It is designed to provide a comprehensive understanding of the ITIL 4 framework and its key concepts.

The IT Infrastructure Library (ITIL) is a framework for IT service management (ITSM) that helps organizations streamline their IT processes and deliver services more efficiently. The ITIL 4 Foundation certification exam is the entry-level certification in the ITIL 4 certification scheme. ITIL 4 Foundation Exam certification is designed to provide candidates with an understanding of the key concepts, terminology, and principles of ITIL 4.

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ITIL 4 Foundation Exam Sample Questions (Q293-Q298):

NEW QUESTION # 293
Which value chain activity is concerned with the availability of service components?

  • A. Deliver and support
  • B. Design and transition
  • C. Plan
  • D. Obtain/build

Answer: D

Explanation:
The Obtain/Build activity is responsible for ensuring that all service components are available when and where needed, and that they meet the agreed specifications.
https://www.beyond20.com/blog/what-is-the-itil-4-service-value-chain/#:~:text=The%20Obtain%2FBuild%20ac


NEW QUESTION # 294
A service will be unavailable for the next two hours for unplanned maintenance. Which practice is MOST LIKELY to be involved in managing this?

  • A. Service request management
  • B. Service Request management
  • C. Incident management
  • D. Change enablement

Answer: C

Explanation:
Explanation
Incident management is typically closely aligned with the service desk, which is the single point of contact for all users communicating with IT. When a service is disrupted or fails to deliver the promised performance during normal service hours, it is essential to restore the service to normal operation as quickly as possible.
https://www.bmc.com/blogs/itil-v3-incident-management/


NEW QUESTION # 295
What ensures that service providers and service consumers continue to create value together?

  • A. Service relationship management
  • B. Service consumption
  • C. Service offerings
  • D. Service level management

Answer: A

Explanation:
Service relationship management is the joint activities performed by a service provider and a service consumer to ensure continual value co-creation1. It involves establishing, maintaining, and optimizing the service relationship throughout the service lifecycle2. Service relationship management ensures that service providers and service consumers continue to create value together by aligning their objectives, expectations, and capabilities3. References: ITIL Foundation - ITIL 4 Edition, page 5; ITIL 4 - A Pocket Guide, page
16; ITIL 4 Practice Guide: Service Relationship Management, page 7.


NEW QUESTION # 296
Which guiding principle recommends consideration of the four dimensions in order to make something as effective and as useful as it needs to be?

  • A. Start where you are
  • B. Focus on value
  • C. Think and work holisocally
  • D. Optimize and automate

Answer: D


NEW QUESTION # 297
What is defined as "the role that uses services?

  • A. User
  • B. Sponsor
  • C. Service consumer
  • D. Customer

Answer: A


NEW QUESTION # 298
......

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